Cortney Pasternak,  Counsellor


Contact me now for a free, initial consultation. Email:

If you are looking for counseling geared to income levels, you might try Thrive Counseling in Burlington, Shalem in Hamilton, or Catholic Family Services in Hamilton.  You might also try your family doctor if you belong to a Family Health Team. There are usually counselors onsite and they are covered by OHIP.  Family Health Teams may also offer help for anxiety, depression, insomnia and so on through DBT, CBT or mindfulness groups.

In case of immediate crisis or emergency, I have compiled a non-exhaustive list of contact information for additional mental health resources in the Hamilton and Burlington area.  Please note these are not intended as endorsements but as information resources.

You may also call 911 or visit your nearest emergency department.

COAST: Crisis, Outreach and Support Hamilton Crisis Line 24 hours – 905-972-8338

Crisis Services Canada: 1-833-456-4566

Distress Centre Helpline: 416-408-HELP (4357) or text 741741

Suicide Crisis Line: 905-522-1477

Mental Health Helpline  : MHH provides free, anonymous, confidential information and referral services and supports for people experiencing mental health issues or to their families, more1-866-531-2600

Good2Talk Post-Secondary Student Helpline: Good2Talk is a free, confidential and anonymous helpline providing professional counselling and information and referrals for mental health, addictions and more 1-866-925-5454 (ages 16 – 30)

Distress Centres Ontario

Distress Centres Ontario (DCO) is a non-profit association of community-based distress centres in Ontario.   If you are in distress or crisis and need more 416-486-2242

Groups (CBT and DBT), Private and Publicly Funded (Doctor referrals required):

DBT Hamilton (only 17 years of age and older)
Publically Funded:
Dialectical Behavioural Therapy Program 2757 King St. E./100 West 5th St. (905) 522-1155 x38005
Some more OHIP DBT Programs


Friends in Grief: 905-318-0059 / Bereaved Families of Ontario: 905-318-0070

Halton Womens Place Crisis Line (24 hours): Burlington 905-332-7892, Milton 905-878-8555 * TTY (24 hours) Burlington 905-332-7892, Milton 905-878-8555, see full record here * crisis line and shelter for abused women and their dependent children, emergency transportation to shelter available.

SAVIS (Sexual Assault and Violence Intervention Services: 905-875-1555, see full record here.

Femaide (Francophone, formerly Oasis Centre des Femmes): 1-877-336-2433 TTY 1-866-860-7082, see full record here.

Inasmuch House, Hamilton: 905-529-8600 TTY 905-529-8029, see full record here * Emergency shelter

Interval House of Hamilton: 905-387-8881 (if long distance, call collect), see full record here * Emergency shelter and free emergency transportation by taxi for abused women and their children

Good Shepherd Centre, Martha House , Hamilton: 905-523-6277, see full record here.

Native Womens Centre, Hamilton: 905-664-1114, Toll Free 1-888-308-6559, see full record here.

Some Additional Low Fee or Free Services based in Toronto, which may be helpful to some.  They may also help you find some more local services:

Women’s Health in Women’s Hands: Provides counselling and other health care services to racialized women – intake phone number: 416-263-4918, website:

Stella’s Place: Provides short-term counselling, peer support and other health-related services specifically for people between the ages of 16-29 – phone number: 416-461-2345, email:, website:

Family Services Toronto: Provides sliding scale individual, family, and couples counselling – intake phone number: 416-595-9618, website:

Family Services York: Provides individual counselling

– website:

– contact information for booking an appointment:

WoodGreen Community Services: provides various no fee and fee services


Health and wellness (no fee and fee services):

Employment support:

Bereavement group support/counselling (no fee):

Refuge supports:

Financial empowerment counselling (free):

Housing support:

Mor Centre for Student Counselling & Development: Provides individual and group counselling, vocational

coaching, learning skills, assessments, and eating disorder support

– call or text the following phone number for questions: 416 505-0881, website:

Hard Feelings: 848 Bloor St West; $50-$80 per counselling session

– phone: 416 792 4393, website:

What’s Up Walk-In: Provides walk-in counselling; various locations

– website:

Other counselling service providers in Toronto can be found through the therapist directory on

You can find therapists who charge on a sliding scale

Gestalt Institute: Student Clinic: Various locations; therapy students provide the therapy; $40 per session

– phone: confidential Student Clinic voicemail box by calling 416-964-9464, Extension 18

– website:

Non-Exhaustive list of LGBTQ Resources (compiled from other websites)

Hamilton Pride Pride Association in Hamilton
Brantford Pride Pride Association in Brantford
PFLAG Support for Families
Hamilton Transgender Community Peer Support
LGBT Youth Line 1-800-268-9688
Phone Support
Mohawk Pride Pride Association at Mohawk College
McMaster Pride Community Centre Peer Support
AIDS Network Resources & Programs
Egale Legal Support
The519 Events, Support, Education
CAMH Resources, Programs
LGBTQ Parenting Network Resources for Parents
Hamilton Community Legal Clinic Legal Support, Name Change, etc.
OK2BME Support, Resources, Events
Trans Pulse Research & Events Listing
Queer Events Events Listing
Spectrum Hamilton Support for Youth and Families; Variety of Programming
Rainbow Health Ontario Resources, Research, Groups, etc.
Kyle’s Place Trans/Enby/2S Resources
Queer Justice Project Legal & Trans ID Clinic
Compass Community Health Support Groups, Gender Affirming Care
Let’s Queer Things Up! Blog Post; Support Info
Trans Cafe Information & Resources
Ask a Gender Therapist YouTube Channel; Information & Tips
Hamilton Transgender Community Peer Support, Information, Events
Free Mom Hugs S. Ont Support Group
Positive Spaces Resources & Training
LGBTQ Advisory Committee Hamilton Advisory Committee
Quest Community Healthcare LGBTQ+ Healthcare

Youth Support

Name Details
De dwa da dehs nye>s Aboriginal Health Center Individual and peer support
Friends of Ruby Youth organization
Positive Space Network Wide variety of programming
Routes Youth Center Positive space group
speqtrum Hamilton Variety of programming
The Space Groups
Transcend Support groups for individuals and families
Youth Wellness Centre Mental Health Support
LGBT Youth line Phone and chat line support
Trans Lifeline Phone and chat line support
Thrive Child & Youth Trauma Services Therapy, family support
Gender Creative Kids Resources & Information
QTDC Hamilton Community Development Group
LGBTQ+ Hamilton Facebook Group
Gay Hamilton Community Network Facebook Group
Hamilton LGBTQ2S+ Chat Facebook Group
Adam & Steve Events Facebook Group
Queer Outta Hamilton Facebook Group
Pride Haldimand/Norfolk Pride Facebook Group

Therapy, HRT & Surgery

Name Details
Hamilton Family Health Team HRT, Surgery Referrals
Shelter Health Network HRT, Surgery Referrals
Sherbourne Health Trans Clinic, Resources
Rainbow Health Ontario Service Provider Directory
London Intercommunity Health Center Trans Friendly Services
Stonechurch Family Health Center Trans Friendly Services
Church Wellesley Health Center HRT, Surgery Referrals
Hamilton Trans Health Coalition HRT, Surgery Referrals
Delreen Hiscock LBGTQ+ Couples’ Therapy


Click here for a comprehensive list of youth LGBT resources from the Children’s Aid Society.